The digital revolution comes to Aircraft Maintenance, Repair and Overhaul (MRO)

The maximal number of attendees for this course has been reached.

LAUNCH OF THE NEW COMMUNITY OF PRACTICE IN AEROSPACE ! A commercial transport aircraft has been described as a million parts flying in close formation. Maintaining detailed records on all of these parts and components is both a regulatory and a “good business” requirement-- a massive, hugely paper-intensive activity

Now however, the digital revolution offers the opportunity to transform maintenance by removing paper in favor of electronic record-keeping. The ultimate goal is to simplify maintenance operations using paperless technologies, thereby facilitating regulatory compliance and enabling new processes that will drive down costs.

Join us for a special breakfast meeting on Tuesday 12 May at IATA’s offices for a presentation by IATA Senior Vice President, Safety and Flight Operations, Capt. Kevin Hiatt, and the project lead, Dr. Chris Markou, as they provide first-hand insights into how this immense project will impact the future of aviation.


In February 2014, Kevin Hiatt joined the International Air Transport Association (IATA) as Senior Vice President of Safety and Flight operations. In that position, he is responsible for five divisions and over 100 team members providing safety, operational, audit, quality, air traffic, and data support and information.

Kevin joins IATA from the Flight Safety Foundation (FSF) where he was appointed President and CEO in 2013, having joined FSF in 2010 as Executive Vice President. Kevin previously served as Vice President for Corporate Safety and Security for World Airways, and was with Delta Air Lines for 26 years in various positions, including Chief Pilot at the Hartsfield-Jackson Atlanta International Airport Pilot Crew Base from 2002 to late 2005.

Chris Markou is working on Airline Operations Cost Management and Efficiency Improvement, exploring various cost reduction opportunities, efficiencies and synergies between the different airline functions. Chris has initiated the “Paperless Aircraft Operations” industry Think Tank to innovate the Airline Maintenance Operations through acceptance of new technologies and electronic acceptance of current paper functions. He is the Secretary to IATA’s Maintenance Cost Task Force (MCTF), the Airline Cost Management Group (ACMG) and the Aircraft Leasing Advisory Group (ALAG).

Before joining IATA, Chris worked at Delta Air Lines in the Technical Operations (TechOps) Division. He developed the strategic framework in expanding TechOps into one of the leading airline MROs. Throughout his tenure at Delta he held various positions including Manager for Business Development and General Manager for Technical Sales – Marketing – Customer Service.

Before joining Delta, he was an Assistant Professor at Emory University and Research Professor at Georgia Tech. Chris holds graduate degrees from Georgia Tech (MS and Ph.D. in Aerospace Engineering) and from Emory University’s Business School (Executive MBA). Chris has a Diploma from the Mechanical Engineering Department of the Aristotelian Univ. of Thessaloniki and he has worked at the Hellenic Aerospace Industry (a military MRO).


Welcome : 7:30AM

Breakfast and conference : 8:00AM-9AM

The maximal number of attendees for this course has been reached.

The digital revolution comes to Aircraft Maintenance, Repair and Overhaul (MRO)

Type of activity : Community of practice aviation
Date : 12 may 2015
Time : 7:30 to 9:00
PMI-Montreal members$ 0.00
Non members$ 18.00
student price$ 0.00
The maximal number of attendees for this course has been reached.