Conference 403 - PMO 3.0 – une étape essentielle de notre transformation

How can we transform our Network while enhancing the customer experience at lower costs?

By adopting an approach based of Agile and Lean principles and values.

Come discover the challenges our PMO office has faced, how it has redefined itself and which role is playing during our Lean/Agile transformation journey.



Jean-François Guay, Eng., M.Eng., PMP

Senior Manager, Network - Operational Support Systems

Governance and Project Management Office



Jean-François Guay has a bachelor degree in electrical engineering with a specialization in telecommunications from Université Laval à Québec and a master’s degree in engineering management from Université de Sherbrooke. He is also a certified PMP and has both Safe4.0 and PROSCI’s Change Management Practitioner certifications.

Mr. Guay has more than 25 years of experience in telecommunications and information systems at Newbridge Networks (Alcatel), Bombardier, Bell Mobility and Bell, among others. He has developed his expertise in different positions such as systems engineer, data network architect, director of network operations at Bell Mobility ARDIS, director of R&D and investments, director of planning and architecture and director of business analyses.

He is currently senior manager Governance and  Project Management Office at Bell Network Operational Support Systems. He is member of the Ordre des ingénieurs du Québec and of PMI.