Every organizational project needs to undergo a process that includes selecting, planning, executing, follow-up and wrap-up in order to ensure its success. And yet a high number of public projects don’t go through these rigorous steps.
Research and professional experience demonstrate that public sector projects have different characteristics than private projects, making them more difficult to complete at a high level of success. We’ll discuss how public municipal projects are of a particularly complex nature.
We will also look at what we can learn from examining a number of municipal projects to grasp the importance of the interrelations between main stakeholders and those of elected officials, managers, citizens and suppliers of goods and services in municipal public projects.
We’ll conclude that the degree of success for a project is gauged by reaching the project’s stated goals, but also by respecting the targeted timetable and allotted budget. However, in the case of public municipal projects, the most important variable remains the satisfaction of the project’s stakeholders. The citizens are most important, as the project’s results are destined to them. But all other stakeholders, at all levels, must also find some satisfaction with the final result.
Jacques Desbiens is an engineer and economist with a PhD in administration. He worked in private management and data processing consulting groups from 1968 to 1977 as a consultant for various public and para-public organizations.
From 1977 to 2009, he was a professor and researcher in political economics and administration at the Université du Québec à Chicoutimi, where also managed the extension of the PhD in Management Sciences for the I.A.E. in Aix-en-Provence. He was the program director for Project Management at UQAC 2000 to 2004 and for the entire UQ network from 2004 to 2008. He was also department head of masters programs in Project Management offered by UQAC in China in partnership with three Chinese universities from January 2002 to December 2013.
He has been a lecturer in the program since January 1st, 2014. He was a lecturer at Université Laval for ten years and has been a lecturer at ÉNAP since 1980. He is also a guest professor or lecturer in various universities across the world. He also participates as a consultant or instructor for various private and public organizations.